Static IP Address Input

To configure the modem for static IPs, have the customer perform the following.

Browser

Have the customer open a Web browser and type the following IP address in the browser’s address window: http://192.168.1.1 

If they cannot connect, try removing any IP information in their network connection.  They should connect directly to the Westell 2200 without going through a router.

Enter the default User name admin and password password.  Then click OK.

Required Password Change

When the screen below appears, the customer must enter a user name and new password.  The password change is required to continue accessing the modem/router.

The customer must enter their Administration name and Password in the fields provided. Click on change and then OK the question box.

Note:  The Change Password screen allows them to use admin as their Administration Name but it will not allow them to use password as the Administration Password. They must enter a different password in order for the change to take effect.  Click change and OK the change.

NOTE :  IF THE CUSTOMER HAS A POPUP BLOCKER ACTIVE, HAVE THEM DISABLE IT.  IT WILL BLOCK THE NEXT FEW SCREENS.

Setup Wizard

After changing the password and logging into the modem/router, the customer will see the Setup Wizard screens.  The default values are highlighted in green.  Click next.

Re-logging

The customer must re-login to the modem/router with their new login and password.  Click OK.

Account ID

If the service is PPPoE (Cactus Computer is not), the customer must input their account ID and password.  If the DSL line isn’t PPPoE, leave them blank.  Click next.  If the customer/ISP changes the network login and password, it will have to be changed here also.

VPI/VCI

The VPI/VCI are set at the default 0/35.  If the customer has something other than 0/35 they will need to change it.  Click next.

Protocol

The modem/router will automatically detect if the line is PPPoE or DHCP (Bridge).  If the service has static IPs (Cactus does)  Do Not change this screen.  Click next. We will input put them in a minute.

Set-up Complete

Click done to complete the set up.  If any items were changed the modem/router will reboot.

Connection Overview

After the Set-Up is complete, the customer will be presented with the Home screen below.  Select Configuration and then VC Configuration. 

VC Configuration

To view the VC Configuration of VPI/VCI 0/35 click on it’s edit button.  0/35 is the only usable VPI/VCI.  It should be the only enabled VPI/VCI.  

VC 1 Configuration – Static IPs

After clicking on edit in the step above, the customer will see the following information.  This example is for a DHCP line. 

To have the modem house the static IPs, the following need to be set:

Protocol = Bridge

Mode = Routed Bridge (Bridge if the PC houses the IPs)

DHCP Client = Disabled

IP, Subnet, Gateway, DNS Primary, DNS Secondary = complete these fields with information provided by the ISP

After making the changes click on set VC.  The modem will reboot.  The customer should have service when restored.