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    Three Minute Guide
To Using the Internet

1. Install your software using the directions on the handout. If you're not using the CD, ask for the handout listing the various addresses and numbers you'll need.

2. Dial in to our Internet server. At Cactus, we are part of the Internet. In order to use the Internet, you must be connected to us by phone. None of the Internet programs work properly unless you're dialed in to the Internet. On most systems, when you start Netscape, your computer will dial automatically.  If it does not, you can use the shortcut to the dialer (looks like a blue phone). 

3. Use the Internet.

Web Browsing

You've probably seen something like "www.MovieTitle.com" at the bottom of some ads. They are giving you an Internet site's address, its URL (that's Uniform Resource Locator, but you don't need to know this). To go directly to an Internet site, type its URL in the Location line of Netscape or the Address line of Internet Explorer. The Location line is found below the buttons near the top of the page. You should be taken directly to that page on the Internet.  If it seems to be taking forever to get to a page, press the Stop button (off the picture to the right - looks like a stoplight).  Then push the Reload or Retry button to try again.  If a page doesn't come up after pushing Reload, it's probably temporarily or permanently inaccessible.  To try a real-world example, type http://www.turbonet.com/Support_Dialup_Guide.asp to get to this page.

netscape.gif (48308 bytes)To "surf" the Internet, click on the (usually) blue, underlined "links" which are sprinkled throughout most Internet pages. When you move your mouse cursor over an active link, the cursor changes from an arrow to a hand. Then, when you click, you go to the page which is linked. This page may be on a computer in Australia, or it may be here in Moscow or anywhere else. Some pictures are also linked to other pages. Often, a very small picture links to a larger one so you can see the detail on the pictures you want, without having to wait for the pictures you don't want.

To search for a page on the Internet, click the search button (looks like a flashlight) on your browser. Type a word or two into the search field. Try to pick something unusual. For instance, if you're interested in miniature horses, type "miniature horses", not just "horse".   Try it with and without the quote marks.  There will be hundreds of thousands of possibilities for "horse" which have nothing to do with what you want. The Net is gigantic, and getting the information you want is a matter of narrowing down the search until it gives you something useful. There are many different search engines - try them all. They're all best at different things.

E-Mail with Netscape:

Click the Communicator menu item and pick Message Center.  Then click the Get Message button.  You will be asked for your password.   Make sure to enter it exactly as it was on the form - upper and lower case do matter here, even though they don't matter when someone sends you an e-mail.

To read your messages, click on Inbox. A window will appear with two main sections. The top section lists your messages, including the subject, who they're from, date and time. When you single-click on a message, it appears in the bottom section. To read the rest of a long message, use the scroll-bar on the right-hand side of the lower section. To delete a message, make sure the correct message is highlighted in the top section and press the delete key on your keyboard.

To send a message, choose New Message, then type the person's e-mail address (such as Monica@TurboNet.com) in the "To:" line. You may send the same message to additional addresses if you separate them with semicolons.  To send yourself a copy of the message, just add your own address to the list. (One of the first things you might want to do is to send yourself some mail to check out your installation of the software.) When sending e-mail, it's polite to put a short identifier in the "subject" field, to identify the message, because some people get lots of messages. Then tab to the large box at the bottom and type in your message.

If you want to attach a file, such as a picture of your dog or a Microsoft Word document, to a message, click the paperclip (labeled Attach). This will bring up a window which will let you choose the file to attach.  Be careful what you send.   People who use modems (most of us!) often cannot receive attachments over 500K.   This number varies with the speed of their modem.

When you've finished with a message, press the Send button (looks like an envelope).

E-Mail with Outlook Express:

Click the Send/Receive button on the icon line or go to Tools/Send and Receive.  You will be asked for your password.   Make sure to enter it exactly as it was on the form - upper and lower case do matter here, even though they don't matter when someone sends you an e-mail.

To read your messages, double-click on Inbox. A window will appear with two main sections. The top section lists your messages, including the subject, who they're from, date and time. When you single-click on a message, it appears in the bottom section. To read the rest of a long message, use the scroll-bar on the right-hand side of the lower section. To delete a message, make sure the correct message is highlighted in the top section and press the delete key on your keyboard.

To send a message, choose Create Mail, then type the person's e-mail address (such as Monica@TurboNet.com) in the "To:" line. You may send the same message to additional addresses if you separate them with semicolons.  To send yourself a copy of the message, just add your own address to the list. (One of the first things you might want to do is to send yourself some mail to check out your installation of the software.) When sending e-mail, it's polite to put a short identifier in the "subject" field, to identify the message, because some people get lots of messages. Then tab to the large box at the bottom and type in your message.

If you want to attach a file, such as a picture of your dog or a Microsoft Word document, to a message, click the paperclip (labeled Attach) in the icon line. This will bring up a window which will let you choose the file to attach.  Be careful what you send.   People who use modems (most of us!) often cannot receive attachments over 500K.   This number varies with the speed of their modem.

When you've finished with a message, press the Send button (looks like an envelope).

You may be interested in more information.

E-Mail: there are many other email programs available. Many people also use Eudora or Pegasus.  Get them at http://www.tucows.com

IRC (Internet Relay Chat) is not distributed with your initial software. Clients can be downloaded from http://www.tucows.com

Common errors and headscratchers


When you type a URL in the Location or Address line or click a blue, underlined link it's not uncommon to get an error message instead of a page. If a page is not found, there may be several reasons: (1) the page may no longer exist, or may have moved. (2) the Web browser may just not be finding the page. If you try it again, it may find it. (3) the computer on which the Web page is located may be disconnected temporarily from the Internet. It may be down for maintenance or experiencing problems. (4) the page or server may be too busy to answer.

Getting an error message when you type in a URL or when you click on a blue underlined "link" should not be a cause for concern. It happens frequently - just try another link or another address. The Internet changes so quickly that dead links are often left lying around.

Home Page: Cactus Computer's TurboNet home page has some useful links. If you've installed your Internet software from the diskette we've given you, and if everything installed correctly, your initial home page should be http://www.TurboNet.com. Otherwise, if you'd like to make it your home page (which we encourage), in Netscape first type http://www.TurboNet.com in the address line of your browser. Click the edit menu and pick preferences. Make sure the Home Page item shows in the top section and click the use current page button. In Internet Explorer go to the Tools menu and click Options or Internet Options.

Additional Mailboxes: To install additional mailboxes on your computer, see our help pages on the different email programs at http://www.TurboNet.com/support/email.asp


Cactus Computer Co.
211 S. Main St.
Moscow, ID 83843

Copyright © 2004 Cactus International, Inc.
cactus@turbonet.com
1-208-883-5500