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Error Messages

Outlook Express

Error:  9:45 pm 11/12/03  “Your server has unexpectedly terminated the connection. Possible causes for this include server problems, network problems, or a long period of inactivity. Account: 'xxxx', Server: 'mail.turbonet.com', Protocol: POP3, Server Response: '+OK 5090 octets', Port: 110, Secure(SSL): No, Error Number: 0x800CCC0F”  (Outlook Express.)

Explanation:  This customer had Norton Antivirus.  When he disabled email scanning, his problem cleared.  Then he re-enabled email scanning, and everything was still fine.  We believe this error results from an interaction between the virus scanner and the particular message.

Here's a great site in the UK with a list of Outlook Express error messages and their fixes.  I can't improve on this!

 

   

Cactus Computer Co.
211 S. Main St.
Moscow, ID 83843

Copyright © 2004 Cactus International, Inc.
cactus@turbonet.com
1-208-883-5500