Cactus Computer & Internet
Clearing Cookies
Firefox - Selective Delete
(The Easy way)
Go to www.turbonet.com
In the address bar at the top, click on the lock symbol with the red slash
Click on Clear Cookies and Site Data
Click the Remove button
Click on Web EMail and sign in
Firefox - Delete All Cookies
(Affects other sites too)
Push the menu button in top right corner
Hit Options
On the left, hit Privacy and Security
Scroll down to Cookies and Site Data
Wait for the Clear Data button to become available, and push it
Make sure Cookies and Site Data is checked (Other checkboxes need not be checked)
Hit the Clear button.
Hit the Clear Now button.
Close Firefox
Google Chrome - Selective Delete
(The Easy way) Tested on Windows
Go to www.turbonet.com
Click on Web EMail
DO NOT SIGN IN YET!
In the address bar at the top, click on the lock symbol
Click on Cookies
Click on mail.turbonet.com
Click the Remove button
Click the Done button
Now you can sign in
Google Chrome - Delete All Cookies
(Affects other sites too)
Push the menu button in top right corner
Hit Settings
On the left, hit Privacy and Security
In the middle under Privacy and Security click on Clear Browsing Data
Pull down the Time Range and choose All Time
Make sure Cookies and Other Site Data is checked (Other checkboxes need not be checked)
Hit the Clear Data button
Close Chrome
Chrome for Android - Selective Delete
(The Easy way) Tested on Android 9
Go to www.turbonet.com
Tap on Menu and then Web EMail
DO NOT SIGN IN YET!
In the address bar at the top, tap on the lock symbol
Tap on Site Settings
Tap the Clear & Reset button
Tap Clear & Reset
Now you can sign in
Edge (Chromium edition) - Selective Delete
(The Easy way)
Go to www.turbonet.com
Click on Web EMail
DO NOT SIGN IN YET!
In the address bar at the top, click on the lock symbol
Click on Cookies
Click on mail.turbonet.com
Click the Remove button
Click the Done button
Now you can sign in
Edge (Chromium edition) - Delete All Cookies
(Affects other sites too)
Push the menu button in top right corner
Hit Settings
On the left, hit Privacy and Services
Scroll down to Clear Browsing Data
In the middle under Privacy and Security click on Clear Browsing Data
Pull down the Time Range and choose All Time
Make sure Cookies and Other Site Data is checked (Other checkboxes need not be checked)
Hit the Clear Now button
Close Edge
Edge (Original) - Selective Delete
(Technical but doable)
Go to www.turbonet.com
Click on Web EMail
DO NOT SIGN IN YET!
Hit the [F12] key on the keyboard or [Ctrl]+[Shift]+[i] to open the Developers Console
At the top of the Developers Console is a line that reads, "Elements, Console, ..." On that line you are looking for "Network."
If you see Network on that line, click on it.
If you don't see Network, you need to click on the upside down eject button in the black line. When you point at it, it will say, "More Tools." Click on it and choose Network from the list
In the line of icons right below the black line, look for an icon that looks like a painter's palet with a red X on it. When you point at it, it will say, "Clear cookies for domain." Click the icon.
Hit the [F12] key on the keyboard or [Ctrl]+[Shift]+[i] to close the Developers Console
Now you can sign in
Edge (Original) - Delete All Cookies
(Affects other sites too)
Push the menu button in top right corner
Hit Settings
On the left side of the flyout, hit Privacy and Security
Under Clear Browsing Data, hit the Choose What to Clear button
Make sure Cookies and Saved Website Data is checked (Other checkboxes need not be checked)
Hit the Clear button
Close Edge
Safari 12 - Delete All Cookies
(Affects other sites too)
Tap the New Tab button (top right, with the number in it)
Tap the cog buttom in the top left of the screen
Scroll down to Clear private data
On the next screen, make sure Cookies is selected
Tap Cear Private Data
Close Safari
Safari for iPad / iPhone - Selective Delete
(The Easy way)
Go to Settings on your IOS device
Tap on Safari
Scroll to the bottom and tap on Advanced
Tap on Website Data
Find Turbonet.com in the list. Hint: you might be able to use the Search box
Swipe left on Turbonet.com
Tap on the Delete button
Now you can exit Settings and go back to Safari