If clicking a hyperlink in Outlook Express appears to do nothing at all, first verify that there is a properly installed default browser. It is recommended that you make Internet Explorer the default browser at least until the problem is resolved.

For Windows XP:


Click Start, point to All Programs, and then click Set Program Access and Defaults.


Click Custom, and then click on the arrow button to the right of screen to reveal all available Web browser options.


Under Choose a default Web browser, click Internet Explorer, and then click OK.

For other Windows versions:

Click Start, point to Settings, and then click Control Panel.

Double-click the Internet or Internet Options icon, and then click Programs.

Make sure that the Internet Explorer should check to see if it is the default check box is selected, click Apply, and then click OK.

Open Internet Explorer, and then click Yes when you receive the following prompt:

"Internet Explorer is not currently your default browser. Do you wish to make it the default?"

If hyperlinks are still not working, it's likely one or more registered file associations are configured incorrectly. To repair the associations, ask a computer tech - this is probably not something you want to do yourself.